Refund Policy

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Cancellation Policy:

1. Full Refund:

   • Cancellations made at least 48 hours before the scheduled tour will receive a 100% refund of the booking amount.

2. Partial Refund:

   • Cancellations made between 24 to 48 hours before the tour will incur a 25% cancellation fee, and the remaining amount will be refunded.

3. No Refund:

   • Cancellations made less than 24 hours before the tour or in the case of no-shows will not be eligible for a refund.

 

Rescheduling Policy:

1. Advance Notice Required:

   • Rescheduling requests must be made at least 24 hours before the scheduled tour.

2. Subject to Availability:

   • Rescheduling is based on availability and may involve an additional fee, if applicable.

3. Same-Day Rescheduling:

   • Same-day rescheduling requests are not allowed, except in cases of emergencies. Such requests are subject to approval and may incur applicable fees.

Note:
For any cancellations or rescheduling, please contact our customer support team promptly. Refund processing times may vary based on the payment method used.